Foodbuddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or download the App.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information").
A. Information You Provide to Us
- Personal Identifiers: Name, Mobile Number, and account Username.
- Security Data: Passwords. (Note: We store your passwords in a hashed/encrypted format only; we never see your actual password).
- Location & Delivery Data: Flat/House Number, Area, Landmark, and Pincode (required for delivery).
- Preferences: Dietary choices (e.g., Veg/Non-Veg, Spiciness levels).
B. Information Automatically Collected
- Device Information: Device model and manufacturer (required for App Store/Play Store analytics).
- Usage Data: Timestamps of account creation and profile updates.
2. How We Use Your Information
- Service Delivery: To verify identity and deliver meals to the correct address.
- Account Management: To manage your registration and login access.
- Personalization: To customize meal recommendations based on dietary preferences.
- Communication: To send order updates, invoices, or service alerts.
- Security: To detect and prevent fraud or unauthorized access.
3. Data Storage and Security
User data is securely stored using enterprise-grade cloud storage solutions. Sensitive credentials, specifically passwords, are cryptographically hashed using standard security protocols (Bcrypt) before storage. We do not store passwords in plain text.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may verify your mobile number through secure third-party SMS gateway providers strictly for OTP verification or order updates.
5. Google Play & App Store Disclosures
Data Safety & Privacy
- Data Collection: We collect Name, Phone Number, Physical Address, and App Preferences.
- Data Sharing: We do not share user data with third parties for marketing purposes.
- Security: All data is transferred over a secure connection (HTTPS).
- Account Deletion: Users may request full account deletion by contacting support.
6. Your Data Rights
Depending on your location, you have the right to:
- Access a copy of the data we hold about you.
- Update your address and preferences directly through the App.
- Request the deletion of your account and all associated data.
7. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: